5 Ways to Get Social Security Help

Do you have questions about Social Security? Not sure where to look next? Whether you’ve just started treading these waters, or it’s been years since you started receiving benefits, it can be difficult to get the answers you need. Follow these suggestions to limit frustration when seeking out answers:

Visit the website

Save yourself time and frustration of waiting on hold on the phone. Some of your questions can be easily answered by visiting SSA.gov.

Know when to call

If you have specific questions that can’t be answered online, try calling towards the end of the week. The SSA says that wait times are longest on Mondays and Tuesdays.

Make an appointment

Some things are just easier done in person. You can schedule a face-to-face meeting to get detailed answers to your questions without feeling like you’re on a time crunch.

Try another office location

If the office closest to you doesn’t seem to be helpful, you can always try reaching out to another location. It might be beneficial in getting the help you need, even if it’s a little farther away.

Ask for a technical expert

Sometimes your first contact isn’t the one who specializes in the questions you are having. Ask if there is someone else that could be better at helping with what you need.

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